Secure Gaming

Play responsibly. Stay aware. Keep control.

What Is Secure Gaming?

At Serenquills, secure gaming represents a mindful and responsible approach to entertainment. It’s about balance — ensuring that play remains an enjoyable leisure activity, not a coping mechanism for stress or financial issues. Responsible gaming encourages self-awareness, promotes control, and helps maintain a healthy relationship with entertainment.

Recognizing Warning Signs

Understanding the early signs of problematic behavior is key to staying in control. You may wish to reflect or seek help if you find yourself:

  • Spending more money than intended
  • Trying to win back previous losses
  • Concealing your gaming activity from others
  • Neglecting personal, social, or professional duties
  • Borrowing money to continue playing
  • Feeling anxious, guilty, or emotionally drained after gaming

Security & Control Tools

Deposit Limits

Set flexible daily, weekly, or monthly spending limits to manage your budget effectively.

Session & Time Limits

Decide how long to play before you begin, helping you maintain balance and focus.

Self-Exclusion

If gaming feels difficult to manage, use self-exclusion options to temporarily or permanently restrict access to gaming environments.

Support & Resources

GamCare (UK)

Helpline: 0808 8020 133

Website: www.gamcare.org.uk

Available 24/7 for advice, emotional support, and guidance.

Gambling Therapy

An international platform offering live chat and recovery tools: www.gamblingtherapy.org

Gamblers Anonymous UK

A peer-led community providing group support and recovery sessions: www.gamblersanonymous.org.uk

Protection of Minors

The Serenquills platform is intended strictly for individuals aged 18 and older. To uphold a safe and compliant environment, we enforce:

  • Robust age and identity verification systems
  • Active monitoring and reporting of suspicious activity
  • Ongoing staff training to detect underage users
  • Cooperation with official regulatory bodies

Voluntary Self-Exclusion Options

You may request to self-exclude at any time:

  • Temporary exclusion: Minimum of 6 months
  • Permanent exclusion: Upon request
  • All exclusion options follow UK Gambling Commission guidelines and apply across licensed platforms

Practical Tips for Responsible Play

  • Only play with money you can afford to spend
  • Never play under the influence of alcohol or drugs
  • Don’t chase losses — take regular breaks
  • Set clear spending and time boundaries
  • Keep gaming as entertainment, not income
  • Maintain perspective and balance
  • Talk openly about your gaming habits with people you trust

Need Help? Contact & Support

If you ever feel your gaming habits are becoming difficult to manage, professional help is always available: